Terms & conditions

General terms and conditions of sale and delivery · Business customers only · Last updated: August 2026

1. Scope

These terms apply to all deliveries and services provided by Live 120 GmbH, Torstr. 177, 10115 Berlin ("we", "us"). They apply only in dealings with entrepreneurs within the meaning of § 14 BGB, legal persons under public law and special funds under public law. We do not supply consumers.

The customer's own terms of purchase do not apply, even if we do not expressly object to them and perform the contract. Deviations require our written confirmation.

2. Offers and conclusion of contract

Descriptions on this website and in catalogues are not offers. Our quotations are non-binding until confirmed and remain valid for the period stated in them, or for 14 days where no period is stated. A contract comes into existence when we confirm an order in writing or in text form, or when we deliver.

Technical data, illustrations, weights and dimensions are indicative unless expressly designated as binding. Where we supply used or refurbished goods, the condition described in the quotation is the agreed condition.

3. Role of the supplier

We are a trading and supply company. Unless expressly stated otherwise, goods are manufactured by third parties. Manufacturers' specifications, declarations of conformity and warranty documents are passed on to the customer as received. We accept no obligation to manufacture, design or structurally calculate goods.

4. Prices

Prices are net, in euros, exclusive of value added tax, and apply ex works unless the quotation states another Incoterm. Packaging, freight, insurance, craning, customs duties and any local charges are invoiced separately unless included in writing.

Where more than four months lie between conclusion of contract and delivery, and our own procurement, freight or duty costs increase demonstrably in that period, we may adjust the price by the amount of the increase. The customer may withdraw if the increase exceeds 10 per cent.

5. Payment

Unless agreed otherwise, payment is due as follows: an advance payment stated in the quotation on order confirmation, and the balance before dispatch. Where a payment period has been granted, invoices are payable within 14 days of the invoice date without deduction.

On default we charge default interest at the statutory rate under § 288(2) BGB. Set-off is permitted only against claims that are undisputed or have been finally determined by a court.

Payment must be made only to the bank account stated on our invoice. We never notify a change of bank details by email alone. If you receive a request to pay to a different account, telephone us on +49 (0)30 24 72 42 87 before transferring.

6. Delivery, deadlines and transfer of risk

Delivery dates are agreed individually and are approximate unless expressly confirmed as binding. Lead times begin when all technical details are clarified and any agreed advance payment has been received.

Risk passes to the customer on handover to the carrier, or on notification of readiness for collection where collection has been agreed. Partial deliveries are permitted where reasonable for the customer.

Where we are prevented from performing by circumstances beyond our control — including supplier default, transport disruption, industrial action, energy shortage, epidemic, war or official measures — deadlines are extended for the duration of the hindrance. If the hindrance lasts longer than three months, either party may withdraw from the affected part of the contract; payments already made for undelivered goods are refunded.

7. Customer's obligations on delivery of buildings

Where modular or prefabricated buildings are supplied, the customer is responsible, at their own cost and risk, for: obtaining building permission and any other public-law consent; ground works and foundations executed to the drawings supplied; connections for water, drainage, electricity and heating; site access suitable for heavy goods vehicles and cranes; and any local inspection or sign-off. Delivery dates are subject to the site being ready. Waiting time and abortive transport caused by an unready site are charged at cost.

8. Retention of title

Goods remain our property until all claims arising from the business relationship have been paid in full. The customer may not pledge or assign goods subject to retention of title as security. The customer must notify us without delay of any seizure by third parties and inform the third party of our title.

9. Inspection and notice of defects

The customer must inspect goods on delivery and notify obvious defects, shortfalls and transport damage in writing without delay, and in any event within seven calendar days of delivery. Hidden defects must be notified in writing without delay after discovery. Transport damage must additionally be recorded on the carrier's documents at the time of delivery. § 377 HGB applies.

10. Warranty

For new goods the statutory limitation period for defect claims is reduced to 12 months from delivery, save where a longer period is mandatory by law, in particular in cases of injury to life, body or health, intent or gross negligence, or claims under the Product Liability Act.

Used and refurbished goods are sold with the exclusion of any warranty for defects, to the extent permitted by law, and in the condition inspected or described. Where a manufacturer's warranty exists, it is passed to the customer and applies on the manufacturer's terms.

We may choose between remedying a defect and supplying a replacement. Claims for defects do not arise from normal wear, from unsuitable or improper use, from faulty installation or commissioning by the customer or a third party, or from modification of the goods.

11. Limitation of liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee.

In cases of slight negligence we are liable only for breach of a material contractual obligation, and then limited to foreseeable damage typical of this type of contract. Liability for indirect damage, loss of production, loss of profit and loss of data is excluded in cases of slight negligence.

12. Export control and sanctions

Deliveries may be subject to export control law. The customer confirms that goods will not be used for prohibited purposes and will not be re-exported in breach of European Union, German or applicable third-country restrictions. Where a licence is required, performance is subject to it being granted.

13. Data protection

Personal data is processed as set out in our privacy policy.

14. Governing law, place of performance and jurisdiction

German law applies; the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. The place of performance for delivery and payment is Berlin. The exclusive place of jurisdiction is Berlin, provided the customer is a merchant, a legal person under public law or a special fund under public law. We remain entitled to sue at the customer's general place of jurisdiction.

15. Severability

If any provision is or becomes invalid, the remainder is unaffected. The invalid provision is replaced by the statutory rule.

Note on the authoritative version

These terms are provided in English for convenience. In the event of any discrepancy, the German version is the legally binding one.